Privacy Policy for redwomb.com
1. Introduction
At RedWomb, accessible at redwomb.com, we are committed to safeguarding your privacy and ensuring the highest level of protection for your personal data. This Privacy Policy outlines how we collect, use, store, and share your information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We approach your privacy with a privacy-first philosophy, embedding data minimization and user transparency throughout our services and digital infrastructure.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and customers of redwomb.com and governs the collection and processing of personal data through our website and services. RedWomb acts as the data controller for personal data collected through redwomb.com and determines the purposes and means of the processing. If you reside in California or are subject to GDPR protections, this policy also outlines the specific rights available to you and how to exercise them.
Questions or concerns regarding data control may be directed to [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes your browser type and version, IP address, time zone setting, geographical location, session timestamps, website navigation paths, and interaction metrics during your visit to redwomb.com.
b. Account Data
Includes full name, billing and shipping addresses, email address, telephone number, and other personal details provided during user registration or checkout.
c. Profile Data
Comprises your saved user preferences, product interests, purchase history, browsing behavior, and any other insights gathered about your usage patterns over time.
d. Communication Data
Covers the contents and metadata of any support request, inquiries submitted via contact forms, emails exchanged with our team, and contact history.
e. Technical Data
Includes data about the devices used to access our services, such as operating system, device type, device identifiers, screen resolution, and platform-specific configuration data.
f. Transaction Data
Refers to payment information (processed securely via third-party providers), transaction IDs, order history, and delivery or fulfillment status.
g. Preference Data
Relates to your expressed marketing consents, newsletter subscription preferences, and inferred interest categories gathered from site interaction data.
4. Legal Bases for Processing
We process your personal data pursuant to one or more of the following lawful bases:
– Consent: where you have given explicit permission for us to process your personal data (e.g., for marketing).
– Contract: when processing is necessary to perform a contract with you (e.g., fulfilling orders).
– Legitimate Interests: for purposes such as improving services, ensuring security, fraud prevention, and internal analytics, provided such interests are not overridden by your fundamental rights.
– Legal Obligation: where we are required to comply with legal duties (e.g., tax or regulatory reporting).
5. Your Rights
Subject to applicable laws, you have the following rights in relation to your personal data:
– Right of Access – Obtain confirmation as to whether we process your personal data and, if so, access a copy of such data.
– Right of Rectification – Request correction of inaccurate or incomplete personal data we hold about you.
– Right to Erasure – Request that we delete your personal data in certain circumstances.
– Right to Restrict Processing – Ask us to suspend the processing of your personal data under certain conditions.
– Right to Data Portability – Receive the personal data you supplied to us in a machine-readable format and request its transfer to a third party.
For any of the above rights, contact us at [email protected]. We will respond in accordance with applicable regulatory timeframes.
6. Security Measures
We have implemented robust security protocols to protect your personal data, including:
– Data encryption in transit and at rest
– Multi-layer access controls and authentication protocols
– Routine vulnerability assessments and server hardening
– Secure cloud storage with reliable backup systems
– Employee training on data protection, confidentiality, and privacy compliance
7. International Transfers
Where data is transferred outside the European Economic Area (EEA) or equivalent jurisdictions, such transfers are conducted under lawful safeguards such as Standard Contractual Clauses approved by the European Commission or similar mechanisms that ensure an adequate level of protection compliant with GDPR. We ensure equivalent standards of protection for California residents and other applicable regions.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes set out in this Policy, subject to legal retention obligations:
– Account and Transaction Data: Retained for up to 7 years for tax and legal regulatory compliance.
– Communication and Support Data: Retained for 3 years from the date of last correspondence.
– Marketing and Preference Data: Retained until you withdraw consent or request deletion.
– Usage and Technical Data: Retained for 12–24 months for analytics purposes, after which it is anonymized or deleted.
– Cookie Data: See Section 9 and 10.
9. Cookie Policy
redwomb.com uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and personalize content. The types of cookies we use include:
– Essential Cookies: Necessary for website functionality and secure navigation (e.g., authentication and payment processing).
– Functional Cookies: Remember choices such as language or region and improve user experience.
– Analytics Cookies: Collect anonymized data on visitor behavior for performance monitoring and site optimization.
– Performance Cookies: Evaluate the effectiveness of campaigns and load times to improve site responsiveness.
10. Cookie Management and Compliance
Under GDPR and CCPA, you have the right to accept, manage or decline non-essential cookies. A cookie consent banner appears upon your first visit to redwomb.com, allowing you to give or withdraw consent explicitly. You may also manage cookie preferences through your browser settings at any time.
If you are a California resident, you may opt out of the “sale” of your personal information (as defined by the CCPA) by using the Do Not Sell My Personal Information link at the bottom of redwomb.com.
11. Protection for Children Under 13
redwomb.com is not intended for or directed at children under the age of 13. We do not knowingly collect, use, or disclose personal data from individuals under 13 years of age. If we become aware of such a case, we will promptly delete the personal data. If you believe a child has provided us personal data without appropriate consent, please contact [email protected].
12. Policy Updates and User Notification
We reserve the right to amend this Privacy Policy at our discretion to reflect changes in legislation, technology, or our data practices. Changes will be communicated by posting a revised version on redwomb.com. Where appropriate, we will notify users via email or on-site notification banners when significant updates are made. Continued use of our site following changes signifies acceptance of the updated policy.
13. Contact
If you have any questions, concerns, or wish to exercise your privacy rights under this policy, please contact us at:
Email: [email protected]
Website: https://redwomb.com
We are fully committed to complying with all applicable data protection laws, including GDPR and CCPA. For privacy-related inquiries or to exercise your rights, please do not hesitate to reach out.